Manager, Child Protection

Full-time; 12 month contract

Salary range: $90,000 - $115,000

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About The Agency
Jewish Family and Child Service is a multi-service, client centered, family service agency and a Children’s Aid Society. We support the healthy development of individuals, children, families, and communities through prevention, protection, counselling, and education and advocacy services, within the context of Jewish values.

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About the Role

We are seeking a Manager of Child Protection to lead our Intake team. This role is responsible for ensuring that services to children and families are provided in accordance with the Child, Youth and Family Services Act (CYFSA) and the agency’s strategic vision. In this role you will oversee the team that handles new community referrals and investigates cases, while also providing leadership, mentoring, and clear service expectations to staff. You will collaborate with the Child Welfare Management team to implement departmental goals.

 

Responsibilities:

• Lead and manage the intake team in delivering child protection services in compliance with Ministry Standards.

• Provide clinical supervision and conduct case consultations for intake staff.

• Address client complaints promptly and effectively.

• Collaborate with child welfare managers and family service managers to ensure seamless service delivery for children, youth, and families.

• Foster an equity driven, respectful workplace culture that prioritizes child-focused services.

• Participate on the emergency after-hours management team.

• Contribute to Agency-wide initiatives, representing JF&CS’s mission and values.

• Perform other duties as assigned.

 

Qualifications:

• Master’s degree in social work or a related field

• 5 years or related experience in child protection, including supervisory experience preferred.

• Registered member of the Ontario College of Social Workers and Social Service Workers (OCSWSSW) in good standing.

• Thorough knowledge of Ontario Child Protection Standards and the Child, Youth and Family Services Act (CYFSA).

• Strong leadership, communication, and interpersonal skills.

• Deep understanding of community issues and their impact on child welfare services.

• Proficiency in French, Hebrew, or Russian is an asset.

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If you are interested in applying for this position, please click "Apply Now" above to submit your resume and cover letter. 
 
Jewish Family and Child Service is committed to the principle of equal opportunity in employment and welcomes candidates from diverse backgrounds. Accommodations during all phases of the hiring process will be made wherever possible. Please advise us if any accommodations are required. 
 
We thank all applicants for their interest; however, only those considered for an interview will be contacted.
To learn more about Jewish Family and Child Service, please visit: www.jfandcs.com | www.facebook.com/jfandcs

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